WEATHERSIGNAL SUPPORT

Let’s get you
back on track.

A question, a bug, or something that doesn’t look right? Send Matt a note.

A few quick things to try

My current location isn’t working

Check WeatherSignal’s location permission in your device’s Settings. You can also choose a saved location in the app.

I’m not receiving notifications

Check Settings → Notifications → WeatherSignal, then review alert preferences in the app. Focus modes and device settings can affect delivery.

The forecast changed

Forecasts update as new weather information arrives. Check the selected location and forecast time. If something still seems wrong, include those details in your message.

How do I delete my account?

If your version includes in-app account deletion, open Profile → Account → Delete Account and confirm.

A successful in-app deletion permanently removes your account and its linked profiles, saved locations, alert settings, notification registrations, and usage events associated with those profiles.

If you do not see that option, or deletion does not complete, use the privacy request form. We may need to verify your identity before carrying out a request submitted through the form.

I have another privacy request

Use Your privacy choices to ask about access, corrections, or other privacy questions.

Please describe the issue without including passwords or other sensitive information.

YOUR MESSAGE* Required

We’ll reply here. Use your account email if you have one.

No passwords, payment details, or identity documents.
Add device details (optional)

Your message goes to Matt’s private request inbox. We use it to respond to your request, as described in the privacy policy.

You’ll see a confirmation and reference number after sending.