WEATHERSIGNAL SUPPORT
Let’s get you
back on track.
A question, a bug, or something that doesn’t look right? Send Matt a note.
A few quick things to try
My current location isn’t working
Check WeatherSignal’s location permission in your device’s Settings. You can also choose a saved location in the app.
I’m not receiving notifications
Check Settings → Notifications → WeatherSignal, then review alert preferences in the app. Focus modes and device settings can affect delivery.
The forecast changed
Forecasts update as new weather information arrives. Check the selected location and forecast time. If something still seems wrong, include those details in your message.
How do I delete my account?
If your version includes in-app account deletion, open Profile → Account → Delete Account and confirm.
A successful in-app deletion permanently removes your account and its linked profiles, saved locations, alert settings, notification registrations, and usage events associated with those profiles.
If you do not see that option, or deletion does not complete, use the privacy request form. We may need to verify your identity before carrying out a request submitted through the form.
I have another privacy request
Use Your privacy choices to ask about access, corrections, or other privacy questions.
Please describe the issue without including passwords or other sensitive information.
MESSAGE RECEIVED
You’re in the right place.
Your message is in Matt’s private inbox. We’ll reply to the email address you provided. If we need to verify a privacy request, we’ll explain the next step.
Keep this reference for your records. This confirmation does not mean an account has been deleted.
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